Free Entry Level Technical Support Specialist Resume Template

Free Entry Level Technical sttze Specialist Resume TemplateFree Entry Level Technical Support Specialist Resume TemplateLooking for a new career? The growth of computer networking applications in business has given rise to an increased demand for technical support specialists. You may think that your lack of IT skills makes you unqualified to fill such a position. However, a well-written entry level resume highlighting the technical expertise you do have, coupled with an expressed desire to quickly acquire the skills needed to succeed at such a job, may just be enough to make prospective employers consider you for such a role. Listed below are a few tips and techniques for you to consult while creating your entry level resume.Create ResumeCustomize ResumeWhat to Include in an Entry Level Technical Support Specialist ResumeIn many instances, those hiring for entry level positions in technical support understand that you may not bring a lot of experience to the table. Their main concer n, then, is whether youve had professional experience in the past, and/or your prior academic pursuits. Therefore, focus on bolstering those sections of your resume. Include any details that could potentially be applicable to your role as a tech support specialist.Common Resume Fails Mistakes to AvoidIncluding too much information Stay concise and to the point.Downplaying your social skills Dealing with upset clients is an important part of technical support.Incorporating humor Present yourself as a professional.Resume Content James Jackson 8855 Eagle Lane, Syracuse, NY 11111 555-987-6543 james.jackson32anymail.com Summary Former insurance agent looking to embark on a new career in technical support. Relevant experience includes use of actuarial software programs and familiarity with database management techniques. Recently completed IT skills course through local technical college. Adept at picking up and retaining new skills. Known for ability to communicate clearly and calmly in high-stress situations. Confident in capacity to quickly develop skill set needed to contribute to IT success. Hoping for either full-time position, or part-time or on-call work that could eventually lead to a permanent role. Highlights Developed extensive clientele over five years in the insurance business that often required claims assistance at a moments notice. Known throughout firm as being among the experts in the use of technical resources, including software programs, spreadsheet and database development and management, and provider website utilization. Encouraged clients to use zugreifbar policy management resources, and advised them on how to successfully navigate through provider websites and mobile applications. Recognized in publication released by Security Home Insurance in 2014 as being one of their participating agents most referenced by clients. Ranked among the Top 5 percent of graduates in IT technical program. Experience Agent Henderson Home and Life Insurance A gency Syracuse, NY 2011 2016 One of five full-time agents.Consistently earned superior ratings in client satisfaction.Assisted in the processing of over $3.4 million in claims. Regularly spent several hours on the phone with both providers and clients working to resolve issues.Attended multiple conferences aimed at incorporating online tools into the claims management process. Sales Manager Commercial Contractor Tools, Inc. Glen Falls, NY 2007 2011 Worked with several local contractors securing tools needed for commercial applications.Received training from tool manufacturer representatives on the correct use of products.Traveled to various job sites to deliver products to customers.Offered in-depth explanations of product operation and service manualsManaged customer database to track order histories. Plumbing Assistant Joes Emergency Plumbing Services Glen Falls, NY 2003 2004 Part-time job while in high school.Helped master plumber with nighttime and weekend emergency plu mbing calls. Education Associates of Applied ScienceAdvance Technical College, Syracuse, NYCompleted accelerated study programEarned CCNA certificationParticipated in two-week career practicum with local financial institutionHooper High School, Schenectady, NYHigh honor rollFBLA member

5 Signs That Its Time to Fire a Freelance Client

5 Signs That Its Time to Fire a Freelance Client5 Signs That Its Time to Fire a Freelance ClientOne of the hardest decisions youll ever have to make as a freelancer is when to let a client go. Even if the company in question is a pain to deal with or the project is less than exciting to work on, its hard to walk away from money, especially when you work for yourself and dont have that guaranteed paycheck coming in every two weeks. However, I can tell you anecdotally that Ive never met a successful freelancer who hasnt had to part ways with a client before. Its the nature of the game no gig is forever, and sometimes, youll be the one to decide that the job no longer meets your needs. How to Know When Its Time to Go The trick is to know when its time to go and to make the parting as pain-free and professional as possible. Go about things in the right way, and youll free up time for more worthwhile investments, while still maintaining the goodwill of your former client which you wa nt to do, because its a small world, and you never know when youll binnensee them again, or whether theyll turn out to know people at your next big project. But, first things first How do you know when its time to fire a client? The following, separately or together, are pretty good signs that your association might have outlived its usefulness. Youre Not Making Enough Money Whats enough money? Rates are notoriously hard to set, and often vary widely from client to client, but a good rule of thumb is that your hourly rate as a freelancer should at least equal what you made as a full-time employee (taking into account things like health insurance and paid time off, which youll now have to cover for yourself). If you find that youre working all the time and cant make your overhead, or youve worked for the same client for several years and never received a rate increase, chances are, youre underpaid. The first step, obviously, is to ask for more money, but if that doesnt work, its time to start quietly shopping for a replacement client, or looking into increasing your hours with other existing contracts. Once youre sure youre not putting yourself in a worse spot by pulling the plug, go for it. You Wouldnt Use the Work Youre Doing in Your Portfolio Every freelancer has a story (or five) about a job they took solely for the money and would just as soon forget. Thats nothing to be ashamed of. Every gig cant be something youd pick for your highlight reel at the Oscars. However, if you find that the work doesnt boost your personal brand, or worse, that youd just as soon no one knew you worked for these people, its time to think about whether the job is a good fit for your personal goals and values. You Cant Communicate With Your Primary Contact rolle Ever talk to someone and feel like one of you is using a translator and not a very good one? Sometimes, for whatever reason, people just cant express their ideas to one another. Maybe one party has a listeni ng problem, or there are different communication styles at play. Whatever the reason, if you find yourself unable to get your ideas across to one another, eventually, it might be time to call it quits. You Feel Disrespected or Abused by the Client It takes all kinds to run the business world, and some of those folks, by default, are going to be not-nice people. The good news is that you dont have to deal with them ever. Theres no excuse for abusive behavior like name-calling, yelling, or inappropriate language or actions that make you uncomfortable. If the client engages in any of these activities, whether or not they meet the legal standard for harassment, you should part ways immediately. On a related note, if your client is treating you more like an employee than a contractor you may need to take some steps to clarify your work relationship. You Have a Better Offer As a culture, we value loyalty, and we show that by punishing people who demonstrate it. Im only sort of ki dding. While you never want to leave clients in the lurch, you need to remember that youre in business. If a current client wont pay you what youre worth, isnt a good fit for your CV, and/or isnt fun to work for, its completely OK to move on to a situation that works better. Your first loyalty needs to be to yourself, your business, and your family. How to Quit a Freelance Job Whatever the reasons why, once you determine that you no longer wish to work for these folks, do things the decent way and resign with professionalism, just as you would from any other job, freelance or full-time. Give them plenty of notice, in writing, abiding by the terms of your contract. Dont get into the weeds with all the reasons why youve decided to quit. If youve really decided to go, now is not the time to talk about the poor pay rate or the unreasonable hours. All you need to do is to let them know that youre not going to be working for them anymore. Especially if youre really overworking for the m, its a good idea to take a look at some sample resignation letters, before you sit down to write your own. Keep your note short, sweet, and professional, and youll never have cause to regret it later.

Get Your 3D Motor Running

Get Your 3D Motor Running Get Your 3D Motor Running The wind whips through your hair, the open road before you. You and your motorcycle are one with nature.And all thanks to your printer?3D printing has certainly helped make things come alive. But a fully functional motorcycle? If only Evel Knievel could have had the chance to experience the 90% 3D printed polymer construction recently developed by Kent David Russell, mechanical engineer at TE Connectivity. No, he likely will not be breaking any land-speed records anytime soon, but the vehicle moves, and that might mean printers are moving further in the right direction when it comes to the future of transportation.Russell explains how his company decided to get in gear and take on a challenge that the folks behind Easy Rider could never have imagined.We wanted to build something out of the ordinary to demonstrate the possibilities of 3D printing technology, he says. We had originally planned on printing a 3D model of a motorcycle to demonstrate sculpting capabilities but we pushed ourselves a little more and realized we could actually create a functioning bike. The intent welches to show what the technology can really do in developing working, load-bearing production parts. And a motorcycle was a large project with a high wow factor that was within the limits of TE advanced manufacturing capabilities. Many of the components were subjected to stresses not normally associated with 3D printed parts, such as the frame, front fork assembly, pneumatic rims, and triple tree bearings.3D-printed headlight with added copper and nickel plating. Image TE ConnectivityRussell says it can go 10-15 mph. And even with a motorcycle moving at that relatively tame level of speed, he says youre mucksmuschenstill contending with how to withstand the engine heat. The 3D printed ABS supports and clamps attributed to motor overheating, he says. A finned bronze DMLS printed motor clamp was designed to restrain the motor. A thermally co nducive graphene sheet was placed between the motor and clamp. The motor now remains cool to the touch during extended operation.There were other pressing issues to contend with as well. Among them Brake disks were water jetted from stainless steel plates with a radial array of TE logs used as cooling slots, says Russell. Off-the-shelf mechanical brake calipers were utilized as well.Despite presently having little chance of getting someone pulled over for speeding, it still boasts eight feet in length, a weight of 250 pounds, and a design originally based on the Harley-Davidson softtail. Designed with FDM technology, its another example of why it may not just be an interesting time for 3D printing but for motorcycles as well. Whether this, the C-1 self-balancing motorcycle, or other creations, this two-wheeled classic doesnt seem to be willing to be left behind.For TE Connectivity, this motorcycle has clearly garnered a great deal of attention and captured the imagination. We have s een an amazing amount of support and excitement around the motorcycle so far, he says. It is very encouraging for us to see people interested in automobiles, 3D printing, and materials manufacturing all come together around this.Eric Butterman is an independent writer.Learn more about the latest technologies in 3D printing at ASMEsAM3D Conference Expo. For Further Discussion It is very encouraging for us to see people interested in automobiles, 3D printing, and materials manufacturing all come together around this.Kent David Russell, TE Connectivity